About Rebecca Lynn Photography

Rebecca Lynn Photography is a luxury fine art studio brand that has been in business for 10 years. We believe in holding each other accountable and are an exceptionally reliable tight-knit team. Our culture emphasizes positivity, truthfulness, and supportiveness. We passionately give back to the community through our donations and giveaway programs, having donated over 2,000 portraits for fundraising efforts. Our mission is to create empowering portraits for women of all ages.

About Call Center Manager

We are seeking an experienced Call Center Manager (Client Services Manager) to oversee our staff of reservation specialists. This remote leadership position requires an upbeat, charismatic, and self-motivated individual who excels at positive reinforcement, consistency, and results. The Manager will be responsible for ensuring maximum productivity and efficiency in the call center while delivering high-level customer service. Key responsibilities include hiring, training, and motivating our team to achieve sales goals and providing reliable support for clients and leads.

Benefits

• 40-hour work week, Monday - Friday
• Health stipend
• 40 hours paid time off after 90 days of employment
• Annual Company trips (e.g., Hawaii)
• Base salary + bonuses on outcomes/targets
• On Target Earnings (OTE) $70,000-$85,000 per year

Daily Responsibilities

• Meeting company standards and achieving weekly & monthly targets
• Hiring, training, coaching, and leading a team of reservation specialists
• Analyzing call center metrics to ensure goals are met
• Providing high-level customer service and expertly closing sales
• Applying set objectives and expectations

Requirements of the Role

• High school diploma or equivalent
• Motivated, target-driven, and able to maximize team potential
• Proven leadership and sales experience
• Ability to multitask and remain calm under pressure
• Exceptional interpersonal and communication skills
• Robust sales skills, particularly using a script

Additional Qualifications

• 5 years experience in sales/store management/customer service supervisory role
• Mandatory call center management experience
• 5-8 years sales experience
• Tech-savvy with data-driven managerial skills
• Knowledge of Go high level is a plus

To Be Considered

Applicants must include a cover letter and resume. Place the phrase "I love people and want to lead others to empower them!" at the top of your cover letter to receive special consideration.